Privacy policy

Privacy Policy

At Whitcombe & Family, we place great importance on protecting the privacy of our customers. We take all necessary measures to protect your personal information, and we maintain strict rules regarding the use of your personal data. In this privacy policy, we explain what information we collect, why we collect it, and how we use it.

WHAT INFORMATION DO WE COLLECT?

When you create an account with Whitcombe & Family, place an order, or use our services, we collect certain information from you. This information may include:

  • Your name, email address, and other contact details.
  • Billing and shipping address.
  • Payment information.
  • Products you have purchased or wishlists you have created.
  • Browser, device, and web traffic information.

WHY DO WE COLLECT THIS INFORMATION?

We collect this information to provide you with the best possible service. For example, we use your contact details to inform you about promotions and offers. We use your payment information to process payments and your shipping address to deliver your order.

In addition, we use information about your browser and device for internal marketing analytics and to improve our website. This allows us to offer you a better online experience.

We will never share your personal data with business partners. We will only share your data in exceptional cases, for example when required by law.

HOW DO WE SECURE YOUR DATA?

We take the security of your personal data very seriously and have therefore implemented appropriate technical and organizational measures to minimize the risk of unauthorized or unlawful access to your personal data. Among other things, this means your data can only be accessed by authorized personnel who manage our systems.

COOKIES

We use cookies to improve your user experience and to collect marketing information. Cookies are small files stored on your computer that give us certain information about how you use our website. You can easily delete these cookies by adjusting your web browser settings. You can find more information about our cookie policy by clicking the link on our website.

YOUR RIGHTS

As a customer of Whitcombe & Family, you have the right to request, correct, or delete your personal information. You can do this by contacting us via the contact form on our website.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. It is your responsibility to stay informed of any changes by regularly reviewing our privacy policy.

CONTACT

If you have any questions, comments, or complaints regarding our privacy policy, please contact us using the contact form on our website.